Rubber Nugget Mulch

All orders with specialized shipping needs will include detailed instructions.Unless a loading dock is available, shipments will be delivered via curbside delivery.For larger commercial play systems, having a forklift on-site is highly recommended to ensure smooth unloading. In some cases, crates and pallets can be unloaded manually, but using a forklift is the most efficient method and helps avoid potential detention fees if unloading takes longer than three hours.If you need a quick-ship item to arrive separately, please contact us—additional shipping fees may apply.

Once your order has shipped, you will receive tracking information along with important unloading instructions.Shipping timelines are estimates and not guaranteed.Transit times can take up to 10 days, depending on the carrier and destination.If you order multiple items from the same manufacturer, they will ship based on the longest lead time. If you need a quick-ship item to arrive separately, please contact us—additional shipping fees may apply.

For returns or warranty claims, please contact Arkansas Playgrounds LLC. Returns are only accepted if:The product is defective or faulty. The product arrived damaged.All returns must be approved prior to processing.

We do not offer installations of equipment. If using playground equipment for public use, ensure compliance with ASTM (Public Playground Safety Handbook) guidelines to meet safety standards. Here